Returns & Exchanges

At Singer Sewing Outlet, we want you to be completely satisfied with your purchase. If your sewing machine or accessory doesn't meet your expectations, you can return it within 30 days of delivery for a full refund or exchange.

Return Process

• 1.
  Initiate Your Return

  Contact our customer support team with your order number to request a Return Merchandise Authorization (RMA) number and a prepaid shipping label.

• 2.
  Pack Securely

  Place the item in its original factory packaging, including all manuals, foot pedals, and accessories to ensure a smooth inspection process.

• 3.
  Ship the Item

  Affix the provided shipping label to the outside of the box and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our technicians verify the contents and condition of the return, we will issue a refund to your original payment method within 5-7 business days.